360 feedback programme

Example Programme Agreement, Diagnosis, Creation of Competency Framework and 360 degree feedback questionnaire

	Identification and recruitment of key stakeholders or Steering Group to monitor the process

	Diagnosis of Organisation Values, Culture, Performance Criteria and Future Focus

	Identification of 'Excellent Performers'

		Options

Codify the behaviours that are demonstrated through Competency analysis interviews with essential stakeholders			Tailoring a competency framework to the Organisation. Using a combination of the following methods: - Semi-structured interviews - Critical Incidents Analysis - Repertory Grid elicitation and analysis

Design of the 360 Feedback Questionnaire using the format of proven generic models as guide

			Preparation of draft framework model for comment

Check with Steering Group and others			Design of the 360 Feedback Questionnaire

Validate the 360 Feedback Questionnaire by test with sample respondents